Frequently asked questions

A PDF/X-compliant PDF is the safest option, with fonts embedded or converted to outlines. Images at a minimum of 300 dpi at 1:1 scale, colours in CMYK: avoid RGB elements, because conversion shifts the hue. Add 3 mm of bleed on every side beyond the trim size. We also accept TIFF and AI files. Every file is checked before it goes into production and we flag anything that needs fixing.

Bleed is 3 mm of artwork or background extending beyond the final trim size. Print runs are cut in stacks and the blade has a tolerance, so without bleed you get white slivers along the edges that differ from sheet to sheet. Keep critical elements: text, logos, page numbers: at least 5 mm away from the trim line so they do not end up on the edge.

The first number is the count of inks on the front, the second on the back. 1/1 is double-sided printing in a single colour, usually black. 4/4 is full CMYK on both sides. 4/0 means full colour on one side only, with the reverse left blank. The notation appears in quotes because it maps directly onto cost.

Digital prints straight from the file with no plate preparation, so it pays off on short runs, language variants and personalised work. Offset requires plate imaging, but the unit cost falls as the quantity grows and it opens up a wider paper range, Pantone colours and finishing options. We deliberately do not quote a single threshold in units, because it depends on format, page count, paper and the number of variants: at quoting stage we show where offset becomes cheaper for your specific job.

For catalogue inners, coated stock at 130–170 gsm is the usual choice: gloss for product photography, matt where there is a lot of text and you want a calmer read. Covers are typically 250–350 gsm and often laminated, because without lamination the corners scuff quickly. For text-heavy publications, uncoated offset paper is worth considering: it does not reflect light and reads better.

Gloss, matt and soft touch lamination, spot and flood UV varnish, hot stamping, embossing and die-cutting, creasing and perforation. Each finish is a separate pass through a machine, so it affects both the lead time and the unit price: which is why finishes should follow the function of the material rather than a wish list. At quoting stage we say which ones will actually add something to your project.

One unit. Digital and prototyping technologies carry no minimum, so you can order a single box or copy for a presentation, a photo shoot or a structural test, and start the real production run later. Larger quantities move to offset, but choosing the technology is our job, not yours.

It depends on the product and the finishing. Brochures are fastest, usually 3–4 working days. Catalogues, books and labels most often run 5–10 working days, and packaging with a cutting die and finishing can take 7–12. We count from artwork approval, not from the enquiry, and we always confirm the date at quoting stage: we do not publish ranges we cannot hold.

Every file goes through a preflight check before production: resolution, bleed, colour space, embedded fonts and structure. If something is wrong, you get a specific note on what to correct. On request we prepare a digital proof for sign-off, and for packaging a physical mock-up so you can verify dimensions and folding before the run starts.

The fastest route is the quote form on the homepage: give the product type, format, quantity, paper and deadline, and attach your file if you already have one. We reply within 24 hours on working days. You can also write to kontakt@drukarniapro.pl or call +48 12 300 26 25.

Yes. If you do not have finished artwork, we will prepare it from your brief, logo and copy. For packaging this also covers the cutting die and choosing a structure that suits the product. Design is quoted separately from printing: ask for both lines at once so you see the full cost.

We ship by courier within Poland and to Western Europe, primarily Germany, Austria and Switzerland. Cost and transit time depend on weight, dimensions and destination: larger runs travel on pallets. Delivery details are included with the quote so there are no surprises at the end.

Yes. We serve clients across Western Europe, particularly Germany, Austria and Switzerland. We communicate in German and English and issue invoices for EU entities. Production documentation and files follow the same standards as for the Polish market.

In the event of a production defect or a discrepancy against the approved file, we reprint free of charge or refund you. Write to kontakt@drukarniapro.pl within 7 days of delivery with photographs and the job number. If the damage happened in transit, a damage report signed with the courier helps: but the absence of one does not close the case.